Privacy Policy

This Privacy Policy describes how oftogfoodz collects, uses, and protects your personal information when you visit our website and participate in our countryside orchard relaxation walks and treetop walking trail experiences. We are committed to protecting your privacy and handling your data responsibly and transparently.

Who We Are (Data Controller)

We operate the countryside orchard relaxation walks and apple orchard paths services in Anykščiai. We are responsible for determining how and why we process your personal information. This Privacy Policy applies to all visitors and participants using our website and services, including pensioners and individuals of all ages who join our guided walking experiences.

Information We Collect

We collect information in several ways:

• Personal details you provide when registering for walks, including your name, email address, phone number, and age group
• Health and safety information necessary for organizing walks, such as mobility requirements or medical considerations you voluntarily share
• Usage data about how you interact with our website, including pages visited and time spent
• Device information such as browser type, operating system, and IP address through automatic tracking
• Cookie data to enhance your browsing experience and remember your preferences
• Photographs or videos taken during walks if you consent to their capture and use

Legal Basis for Processing

We process your personal information based on several legal foundations:

• Your Consent: We ask for your explicit permission before collecting health information or using photographs from walks
• Legitimate Interest: We process data to improve our services, prevent fraud, and enhance your experience on our website
• Legal Obligation: We may process information to comply with health and safety regulations applicable to organized group activities
• Contract Performance: We use your information to organize and deliver the walking experiences you have requested

How We Use Your Information

We use the information we collect for specific purposes:

• Organizing and managing your participation in our countryside walks and orchard experiences
• Communicating with you about walk schedules, updates, and important safety information
• Accommodating accessibility needs and ensuring your safety during outdoor activities
• Improving our website functionality and user experience based on usage patterns
• Creating marketing materials and promoting our services with your permission
• Responding to your inquiries and providing customer support
• Complying with legal obligations and resolving disputes

Data Retention

We retain your personal information for specific periods depending on the type of data:

• Walk Registration Data: We retain your registration information for 24 months following your last participation or contact with us, to facilitate future bookings and maintain your history
• Contact Form Inquiries: Messages submitted through our contact form are retained for up to 24 months after your last interaction to respond to follow-up questions
• Analytics and Website Usage Data: Automatically collected data is retained for 12-14 months to analyze trends and improve our services
• Server Logs: Technical logs are retained for up to 12 months for security and troubleshooting purposes
• Photographs and Videos: Media from walks is retained for the duration you have consented to, typically 12 months unless otherwise agreed
• Health and Safety Records: Information related to your safety during walks is retained for 36 months to meet legal liability requirements

After these periods, we securely delete or anonymize your information unless we are legally required to retain it longer.

Your Rights

Under data protection laws, you have the following rights regarding your personal information:

• Right of Access: You can request a copy of the personal information we hold about you at any time
• Right to Rectification: You can ask us to correct inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal data, subject to legal retention requirements
• Right to Restrict Processing: You can ask us to limit how we use your information in certain circumstances
• Right to Data Portability: You can request your data in a structured, portable format for transfer to another service
• Right to Object: You can object to our processing of your data for marketing or legitimate interest purposes
• Right to Withdraw Consent: You can withdraw consent for processing at any time, though this does not affect past processing

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. We use essential cookies necessary for website functionality, performance cookies to analyze usage, and preference cookies to remember your choices. You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain website features, but essential functions will continue to work. For detailed information about our cookie usage, please refer to our separate Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure server infrastructure, restricted staff access, and regular security audits. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or access credentials you create.

Supervisory Authority

You have the right to lodge a complaint with the competent data protection authority if you believe we have violated your privacy rights. In Lithuania, the supervisory authority is the State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija). You can contact them if you have concerns about our data processing practices. We encourage you to contact us first so we can attempt to resolve any issues directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our website and services following such modifications constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this policy regularly to stay informed about how we protect your information.